Dear Valued Guest,Thank you very much for choosing Pullman Hai Phong Grand and for sharing such wonderful feedback.We are delighted to know that you enjoyed the spacious room, high-end facilities, and stunning view. We are especially pleased that the room upgrade added even more value to your stay and allowed you to enjoy the beautiful s…

고객님, 소중한 의견을 공유해 주셔서 진심으로 감사드립니다. 저희 서비스가 기대 이상이었으며, 새롭게 단장한 시설, 피트니스 센터, 수영장을 즐겁게 이용하셨다니 저희도 매우 기쁩니다. 고객님의 만족은 저희 모든 직원에게 큰 보람입니다. 또한 조식의 다양성과 완성도에 대한 건설적인 의견도 진심으로 감사드립니다. 고객님의 소중한 의견은 저희 주방팀과 …

Dear Valued Guest,Thank you very much for taking the time to share such a generous and thoughtful review of your stay with us.We are truly delighted to know that you enjoyed our location, cleanliness, friendly service, and the overall facilities. Your kind words are a great encouragement to our entire team. We also appreciate your positi…

Dear Mr. Denghuai Wu,Thank you for taking the time to share your feedback with us.We are sorry to hear that your travel plans changed shortly after making your reservation. We understand that unexpected changes can be inconvenient, especially when they occur shortly after a booking has been made.However, we would like to clarify that the…

Dear Mr. Xingru Deng,Thank you very much for choosing Pullman Hai Phong Grand and for taking the time to share your detailed feedback.We are delighted to know that you rated our facilities, hygiene, and environment as excellent, and that you were very satisfied with our service.We also appreciate your constructive suggestion regarding Ch…

Dear Valued Guest,Thank you for choosing Pullman Hai Phong Grand and for taking the time to share your feedback.We understand that unforeseen circumstances can arise, and we appreciate you contacting us two days in advance regarding your request to shorten your stay. We also understand your disappointment with the outcome.Cancellation an…