フロントスタッフがとても丁寧に対応してくださりました！
ホテルに戻るたびに温かく迎えてくれて、とても安心して過ごすことができました！
ただ、ペットボトルのお水は有料です！トレッキングツアーに参加する予定のある方は、瓶のお水は無料なので水筒か売店でお水を用意することをオススメします。

また、ロッジタイプなので雰囲気も抜群ですが、ところどころ隙間があるので虫は覚悟しましょう！Gには会いませんでしたが、そ…

Great place: close to the center without the noise on the main streets.
The people are very friendly and go all the way to make us feel comfortable.
The hotel is clean but definitely not 5 or even 4 : no pool no gym.

I had a wonderful stay at Sapa Pine Hill Hotel. The hotel is very clean and comfortable, with a peaceful atmosphere away from the busy town center. The room was spacious and well-maintained, and the bed was very comfortable.
The staff were friendly, helpful, and always ready to assist with any requests. They made us feel very welcome throughout our stay. The view from the hotel is beautiful, espe…

Pleasantly surprised when the staff upgraded our deluxe double room to 2 bedroom bungalow so that we have connecting room and living room area with friends. They always greeted us when we are going out and when we came back from our itinerary. The view was amazing from the bungalow balcony. The breakfast pho and omelette was served on the spot. The day we check out of pine, they provide us fresh …

During the booking enquiry, I had to follow up several times as there was no reply. This was not a good experience.

I booked a total of 5 rooms for 3 nights. Two of the standard rooms had a slight smell, while the other rooms were clean and okay.

During check-in, the service was okay only. Around 10:30pm, the lobby lights had already been switched off, which made the hotel feel a bit quiet and …